Change Management Skills for WFP Staff in Liberia
9 August 2012
Monrovia, Liberia: Twenty-six managers from the United Nations World Food Program in Liberia are better equipped to lead and manage as a result of their participation in a 5-day “Leadership and Strategy Implementation Workshop” presented by Management Centre Europe (MCE) in July, 2012 in Monrovia. The objective of the training was to develop the participants’ leadership skills and enable them to effectively communicate and manage the change process related to WFP Liberia’s Country Programme Document (CPD) 2013-2017.
Workshop participants and facilitators with WFP Liberia Country Director, Getachew Diriba
The workshop covered a range of topics that included leadership behaviour; organizational structure, process and culture; communication; strategy implementation and the “Strategy House” model; teamwork; and aligning people and processes to the strategy. MCE Senior Associates Gabriel Boone and Ramesh Fatania delivered the training through presentations, role play, group work and feedback, individual exercises and presentations, self-assessment and a case study. Participants in the training included national and international staff.
Empowering staff – implementation and cultural change
The delivery of the workshop coincided with numerous other activities that are part of WFP’s Country Plan strategy for Liberia. The workshop helped the participants focus on immediate deliverables including:
- Implementation Action Plan: Participants were split into various teams to translate the CPD into action plans. Each of the support service—including Finance, Administration/HR, Logistics, Procurement and ICT—were asked to prepare implementation plans for the services they will provide in support of the CPD. Programme design and operation groups were also asked to prepare action plans for the implementation of social and productive safety nets including Capacity Development. The teams developed implementation plans based on the “Strategy House” model. Each plan included the critical goals and actions to achieve objectives, and the key performance indicators to track progress toward the achievement of the objectives.
- Cultural Shift: Participants identified gains they made from the training that will help strengthen and deepen the culture of teamwork within WFP Liberia in order to successfully implement the Country Strategy. In addition, increased leadership and communication skills were noted as essential skill sets for a successful delivery of the strategy.
- Increased Understanding of and Commitment to the CSD/CPD: Following the training, the participants demonstrated their understanding of the key features and elements of the Country Strategy and Country Programme activities, and affirmed their full commitment to the implementation of the Country Strategy.