Fundamentals of Sales
Previous Title: Essentials of Sales
Who is it for?
This workshop is designed for professionals who are relatively new to the sales/business development role.
What business issues will we address?
Achieve better sales results and contribute to customer satisfaction and loyalty by structuring your sales process and by responding correctly to the customer’s behaviour.
What will I be able to do after participating?
- Contribute to the process of customer satisfaction and loyalty
- Respond correctly to the client’s behaviour in order to win confidence and trust.
- Handle objections and move the sale on to the next stage.
- Focus on buyers’ needs and solutions, and problem solving.
- Close the sale with assurance and authority.
