Integrated Marketing Communications in Consumer Markets
Previous Title: Channel Management in Consumer Markets

Who is it for?
Sales, channel, marketing and retail managers.
What business issues will we address?
Today, consumers have taken control. As shoppers go “multi-channel”, brands, retailers and distributors need to follow suit.
What will I be able to do after participating?
You will be better able to:
- Understand the current and future behaviour of the multi-channel consumer
- Know how to respond to the price, product and geographic impact of digital channels, online retailers and secondary markets
- Apply the principles of customer-centric distribution planning to your channel mix
- Know when and where to modify your distribution mix to reflect changing realities.