Managing Client Projects

    

Who is it for?

Managers who are responsible for implementing client solutions through a dedicated client project team, especially teams located at the client site. Includes project,  programme and key account managers. This workshop assumes you are familiar with basic project management concepts.

What business issues will we address?

This workshop helps you manage the implementation and the team, deal with changes and unexpected events… and satisfy your customer.

What will I be able to do after participating?

You will be better able to:

• Assemble and manage client project teams
• Implement the solution
• Handle project crisis
• Track performance and keep your client informed
• Manage conflicts, different cultures, even at a distance
• Keep your team motivated
• Manage yourself – keep cool under pressure