Managing Client Projects

    

Who is it for?

Managers who are responsible for implementing client solutions through a dedicated client project team, especially teams located at the client site. Includes project,  programme and key account managers. This workshop assumes you are familiar with basic project management concepts.

What business issues will we address?

One of the most difficult challenges in selling customer-specific solutions is the complex business of delivering the solution to the client through a cross-functional client project team once the deal is sold. This workshop helps you managing the implementation and the team, deal with changes and unexpected events.

What will I be able to do after participating?

You will be better able to:

• Assemble and manage client project teams
• Implement the solution
• Handle project crisis
• Track performance and keep your client informed
• Manage conflicts, different cultures, even at a distance
• Keep your team motivated
• Manage yourself and keep cool under pressure