Operational Management Skills
Previous Title: First Line Manager's Workshop, Fundamentals of Management, Essentials of Management

Who is it for?
Middle managers in any function who need to master fundamental management tasks.
What business issues will we address?
Management is about getting things done through effective goal-setting, work planning, budgeting, organizing and controlling. The more you can master the basic tasks of management, the more effective you are at getting things done and driving for results.
What will I be able to do after participating?
You will be better able to:
- Manage your budget and KPI cycle
- Prioritize goals and activities
- Organize workflow and processes
- Monitor results and take action where needed
- Report results
- Run effective meetings
- Manage your schedule and energy levels
- Manage your bossĀ