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Customer Specific Solutions

Areas of Expertise

All Senior Programmes

Workshops

Senior Management Guide

All Senior Programmes

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Executive Summary

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Workshops

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Customer Specific Solution

Mergers, Acquisitions and Alliances

Business Functions

Business Skills for Managers without a Formal Business Background

Pharmaceutical Industry

Workshops: All Senior Programmes

Senior and Top Managers

Business Performance Management: Measuring and Managing Value Creation

Level(s): U / S

Your business needs to track and manage its performance, but how? You want to focus people on performance and reward them for it. How do you make that work?

Business Performance Management and Business Performance Measurements training info

How to Use Supply Chain Management as a Competitive Advantage

Level(s): U / S

Many functional managers are unaware of the ways in which different components of the supply chain can help to deliver competitive advantage for their functional area, as well as for overall company results. A well-managed supply chain can provide “new” areas of competitive advantage in the market.

How to Use Supply Chain Management as a Competitive Advantage training info

Aligning your Supply Chain Management to your Corporate Strategy

Level(s): U / S

In many companies there is a disconnect between the overall business strategy and supply chain management practice. Strategies and implementation often fail because of organizational misalignments with supply chain partners.

Aligning your Supply Chain Management to your Corporate Strategy training info

Implementing Your Strategy Through a Portfolio of Projects

Level(s): U / S

Identifying and prioritizing projects that support your strategy is crucial to your organization's success. Doing this ensures that the right projects are followed throughout their whole life cycle to completion.

Implementing Your Strategy Through a Portfolio of Projects training info

Leadership for Post-Merger Integration

Level(s): U / S

Your job is to make sure a merger or acquisition delivers its promised value by ensuring a smooth integration of processes, structures and culture.

Post Merger Integration: new strategy alignment in merger and acquisition training info

Leadership for Senior Managers: How to Get Your Strategy Implemented throughout Your Organization

Level(s): U / S

You have a strategy; you are now faced with the task of getting it implemented. You are not sure how you are going to get people across the organization to act together in function of the strategy. What should you as a leader do?

Leadership for Senior Managers: How to Get Your Strategy Implemented throughout Your Organization training info

Increasing the Business Value of IT

Level(s): U / S

There is significant corporate spending on IT, but its business "value for money" is often challenged/misunderstood by leaders and CFOs. CEOs expect IT to bring costs down, but also to make the right investments. How do you align the IT strategy to the corporate business strategy?

Increasing the Business Value of IT training info

Aligning IT Strategy and Corporate Business Strategy

Level(s): U / S

Significant corporate money is spent on IT but CEOs and top business leaders are often unsure about how this fits within the corporate strategy and whether it provides the best business return for the money spent. How do you align the priorities of the IT organization with corporate priorities?

Aligning IT Strategy and Corporate Business Strategy training info

Leading Your Organization to Innovate for Competitive Advantage

Level(s): U / S

Achieve growth through innovation. Opportunities for innovation. Manage the innovation process. Ideas from outside, especially from customers.

Leading Innovation: Business Innovation Processes and Innovation Culture training info

Strategic Human Resources Leadership

Level(s): U / S

One of the most value-creating roles an HR department can fulfill is helping an organization's leaders build a workforce that is capable of implementing the company's strategy.

Strategic Human Resources Leadership training info

Aligning the Finance Function to your Corporate Strategy

Level(s): S / U

The finance department has to move from producing standard financial accounting documents for external use to also providing financial analysis and documents that support management in making the right decisions.

Aligning the Finance Function to your Corporate Strategy training info

Strategy Update for Senior Management in Consumer Markets

Level(s): U / S

By taking the time to reflect on the latest developments in consumer markets and discuss them with your peers, you can implement strategies that better differentiate your brand in the market place.

B2C Marketing Strategy and Consumer Trends training info

B2B Strategy Update for Senior Management

Level(s): S / U

What are the current challenges with respect to strategy, marketing, and innovation management in B2B? What about your strategy – to what extent is it market-driven and competitive? Does it create and capture value?

Business to Business Strategy for Senior Management in B2B Markets training info

Leading Your Organization for Customer Delight and Customer Focus in B2B Markets

Level(s): S / U

Most organizations leave their customers “satisfied but indifferent”. While 80% of corporate CEO's consider their business to deliver a superior customer experience, only 8% of their customers agree (and actually most consider their experience to be “bland”). In this hypercompetitive age, this is unacceptable. Companies need to “delight” their customers and manage relationships in a way that their customers become loyal to the point of actively recommending the company to friends and colleagues. For many organizations, this requires a complete overhaul of the way business is conducted. Silos need to be abolished, mindsets need to be changes, metrics recalibrated, compensation policies reviewed. And above all, the leadership of the business needs to understand, explain and show what it means to “get it right”.

Leading Your Organization for Customer Delight and Customer Focus in B2B Markets training info

Leading Your Organization for Customer Delight and Customer Focus in Consumer Markets

Level(s): S / U

Most companies leave their consumers “satisfied but indifferent”. In this hypercompetitive age, companies need to “delight” their customers so they become loyal to the point of actively recommending the product and/or company to friends and colleagues. For many companies, this requires a complete overhaul of the way business is conducted.

Leading Customer Delight in Consumer Markets training info

When Clinical Development Turns into Clinical Practice

Level(s): S / U

Today, clinical development is too much focused on a financially risky "the-one-drug-that-cures-as-many-people-as-possible" approach. Instead, a "smaller-but-targeted" approach allows for a step-by-step development and launch with more manageable costs. In this workshop we look at the different business models of pre-clinical and clinical development in order to increase speed-to-market, minimize risks and costs and to ensure profitable results.

When Clinical Development Turns into Clinical Practice training info

Development and Manufacturing: Strategic Choices Ahead for the Pharmaceutical Industry

Level(s): S / U

Which is the better business model for organizing chemical and pharmaceutical development and manufacturing? Small-scale, highly flexible manufacturing units or large-scale, highly standardized manufacturing units with a limited number of technology platforms. The future probably holds commercial opportunities for both business models. In this workshop, both models are investigated in depth to identify advantages and disadvantages, and allow participants to analyze their current development and manufacturing business models against these two business models.

Development and Manufacturing: Strategic Choices Ahead for the Pharmaceutical Industry training info

Managing Pharmaceutical Research through Inderdependent Partnerships

Level(s): S / U

In-house innovation in large pharmaceutical companies has drastically decreased in recent years. A new ideal business model for pharmaceutical research may be based on small-scale, highly focused, interdependent organizational entities. In this workshop, we look at the different business models to build, organize and manage pharmaceutical research through interdependent organizational entities in order to maximize innovation, to minimize risks and costs and to ensure profitable results.

Managing Pharmaceutical Research through Inderdependent Partnerships training info

Medical Affairs and Medical Education: Key to Success in the New Customer Engagement Strategies in the Pharmaceutical Industry

Level(s): S / U

More than ever before, your customers need medical information and education. Budgets are constantly increasing and skilled resources are hard to obtain. How do you select and manage the right programmes within the tight regulatory framework? How do you assess customer engagement afterwards? What is the role of new channels? This workshop highlights the new medical interaction and engagement models in-depth.

Medical Affairs and Medical Education: Key to Success training info

The New Business Model in Pharmaceuticals: Turning Challenges into Opportunities

Level(s): S / U

You have an idea as to how your company should change to succeed, but you are not sure you get the full picture - and you certainly don't have the time to think things through. You are looking for a sounding board and challenge from your peers and experienced business leaders. How can you translate some of those concepts to YOUR company and YOUR strategies and tactics? Shrinking margins, increasing pressure from regulators, demographic shifts, ethical concerns, developing markets, integrated healthcare models and personalized medicine challenge existing processes, organizational structures and roles. This workshop helps you realize where and how you need to radically alter the way you and your company are doing business.

The New Business Model in Pharmaceuticals training info

Market Access, Pricing and Health Outcomes: The New Reality in the Pharmaceutical Industry

Level(s): S / U

The short-to-medium-term outlook for the pharmaceutical market is very turbulent, and market access is becoming THE key hurdle. Pharmaceutical companies need to challenge the fundamental rules of the game to unlock the doors that are closing on them. Some leading companies have over 70% of their portfolio at risk over the next five years. Many are piloting new approaches, but few have made breakthrough steps towards a real solution.

Market Access, Pricing and Health Outcomes: The New Reality in the Pharmaceutical Industry training info

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