Workshop: Strategy Implementation

This workshop provides the opportunity to step out of your daily business and think about and plan how to move your organization toward more sustainable business. Issues addressed are:

• What is the compelling evidence that you need to change toward sustainable business practices to be competitive, and/or as part of your risk management?
• What is the compelling evidence for moving to triple bottom line reporting?
• Where can we make incremental changes and where do we need to make more fundamental changes?
• Taking time to plan the change from a projects and process point of view but also getting people on board and changing “business-as-usual” attitudes

As a senior manager, you are responsible for aligning people to implement the strategy. That means pushing through change on your own management team and down through the levels in the organization. This is a challenge for any leader.  But if you are a women leader in a traditionally male-dominated environment, the job may seem harder.  Your strategy is clear and makes sense, but getting people to listen, buy in, and then take their responsibility to achieving the goals can be even more challenging.

This workshop focuses first on leadership and strategy implementation skills.  The special edition for women is to provide the opportunity to address the extra challenges female leaders face when driving a strategy in a tough environment.

Companies need to make profits to survive. They also know they need to have happy customers to survive.  Often, one thing comes at the expense of the other and there is a struggle in the company between those who are working on customer centricity and those who are managing for profits.  There is a way to get both. Your company can achieve profitable customer centricity. The workshop helps senior managers in both finance and commercial functions reconcile the conflict between profits and customer centricity.  The workshop also helps you decide how to implement customer centricity throughout the company – aligning people and using the right metrics to keep people focused on creating loyal, high-value customers that support the long-term financial health of the company.