Executive Summary Total Management Skills

Getting the Right Mix of Management Skills to Succeed

 

To be successful in business today, managers need to have a good mix of management skills—and they need to keep adding to them. In the past, a general business understanding and functional expertise were enough to move your career forward. But today, you need to know and do more.

How can these skills be identified and developed? We approach this by grouping management responsibilities into three main skills areas:
1. Operational Management: Getting the job done and achieving results
2. People Management: Managing and developing your team
3. Network Management: Influencing internal & external stakeholders

 

Most people who are promoted to management positions have been selected because they have a talent in at least one of these areas. Others are talented in two.

 

However, your career and that of your direct reports is limited if you do not take the trouble to develop in all three areas. To be of real value to your organization, you must become a ‘total’ manager.



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