Effective managers seem to get the most value out of their people. But how do they do it? A management tactic that works well with some team members doesn't work at all with the others. Getting diverse people to work together toward a common goal -- with each person being accountable for his/her performance -- adds another layer of complexity to the manager's role. Workshops in this section provide managers with numerous tools, concepts and practices for managing people in a wide range of situations and work activities.
Mid-Career Management Level
Managing and Leading People in an International Environment
This workshop will provide you with the tools and understanding to better manage your people – despite cultural differences, different working styles, different expectations and business experience. This is essential to every manager’s success no matter what your function is. In addition to good functional and task management, good people management enables you to leverage your team’s talents and contributions, and create an performance culture. When your people are more accountable and performing at their best, your entire department’s contribution to business objectives improves. Read more
Communicating Clear Goals to Your Team
As manager of your unit, you are responsible for the business results of your team, and communication is a key part of this. It’s up to you to communicate clear goals and expectations, roles and responsibilities, and progress made – so people know what to do and where their contribution fits. If your people don’t seem to be getting the message, maybe it’s time to do something about the way you are communicating it. This workshop helps you improve the way you communicate to your team, from what you say to how you say it. It also helps you improve communications among your team members. Read more