Managers in the Electricity and Natural Gas Utilities sector are dealing with fundamental changes in regulation, commercial strategies and advances in technology. They are at the center of the global effort to maintain secure energy supplies and help to meet emission reduction targets, while minimizing the impact on customer bills. To help these managers to quickly develop solutions to these challenges, MCE offers workshops focused on new skills, ideas, insights, answers and approaches for adapting to changes in the business environment.
Senior & Top Management Level
The Different Value Propositions in Electricity and Gas Utilities for Residential Customers
Are you moving from being a pure provider of energy, to a provider with premium products/services, or a provider of “energy solutions” ? Are you combining all of these three strategies for your residential customers ? This decision will have a serious impact on how you structure your organization, what kind of competencies, processes and monitoring systems you will need. Read more
A New Business Model for the Energy Utilities Industry
You realize the shift of the business model you are working in, from highly regulated, monopolistic to a more competitive situation with an increasing impact of the regulatory bodies. Unbundling of the old integrated model, new functions, new competencies, changing cultures. How is your company, your department positioned for the evolution, what actions do you have to undertake. Read more
Local to International in Electricity and Gas Utilities: The International Environment and the People Challenges
Your company is moving from a “secured” home business towards an international group through consolidation, M&A’s and alliances. This will impact strongly the way your company need to be managed. Aligning the different business units to execute the company strategy is one of the key elements of this change process. Read more
Value-Based Offers in the Energy Utilities Industry: What are Your Proposals to Business Customers?
Are you moving from a commodity supplier to a premium product supplier or to a solutions provider, or are you combining these different strategies of “value-priced offer”, “premium offer” and “custom- made solutions” ? This decision will have a serious impact on how you structure your organization, what kind of skills, processes and monitoring systems you need. Read more
Smart Grids: Transforming the Energy Utilities Model
Since power generation accounts for more than a quarter of global CO2 emissions, by 2050 virtually all electricity will need to come from renewable sources. The energy industry of the future will have a much wider mix of generation sources, electric vehicles, heat pumps, smart meters, smart grids and home automation. There will also be a much greater level of customer interaction with the energy market. How will these changes impact your strategy?
Smart metering and home automation technologies will enable energy efficiency. They will also give utilities access to a mass of data that they can use to develop targeted energy efficiency products and services. Successful firms will get closer to their customers and gain deeper insights into their needs. How will your organisation differentiate its service offerings in new and innovative ways?
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Energy Utilities Investments: Addressing the Strategy and People Issues
By 2050 virtually all electricity will need to come from renewable sources, or from nuclear or fossil fuel power stations where emissions are captured and securely stored. And, as customers generate more of their own power, utilities will need to coordinate a variety of technologies in a much wider, more decentralized generation portfolio. Automatic control of home appliances, working in tandem with smart meters, will allow customers to reduce or shift their energy consumption in response to network conditions and price signals. This will help utilities improve efficiency by reducing or delaying investment in new network and generation capacity. What will your company’s investment strategy be? Will you be a technology leader or follower? Read more
Mid-Career Management Level
The 5-Day Mini MBA for the Electricity and Gas Utilities Industry
With all changes happening in the business environment of the electricity and gas utilities industry, the scope and role of a manager’s job is and will be seriously impacted. This industry-specific Mini MBA week will show you how the different components of a company in this industry must be integrated in order to fulfill the business promise. It will allow you to prepare yourself for a better understanding of the different aspects of the business, and their impact on your present and future role in your company. Read more