In recent years, the executive assistant’s role in industry and commerce has changed dramatically. Usually working in a high-pressure area where executives delegate extensively, executive assistants have to be prepared to accept increasing responsibility. They must understand the aims and objectives of the organization, be aware of the principles of management, leadership and human behaviour.
The workshops below address the knowledge and skills required to be a high-performing and valued executive assistant. Select a workshop, choose a convenient date and location and register today. An MCE client services representative will contact you with advice on the best options for travel and accommodation.
Executive Assistants Programs
Words matter - learn how to develop and enhance the way you use them. This includes: Key principles of writing; Successful correspondence; Writing to the point; Shaping your message; Avoiding writing traps; Politics and diplomacy; Managing minutes of meetings; Refining your writing. Read more
Understand the figures that give key information on the business and better support your manager preparing analyses and reports. This includes: How to talk the basic language of finance and accounting; The key financial statements; How is an international business financed; How to measure overall company performance; Helping to prepare a business plan; How to prepare an effective budget. Read more
Learn the skills and the structure that will help you manage longer-term projects; act as a central partner interacting with various departments, and keep an eye on the budget and schedule. This includes: Factors that influence project success, and classic ways of managing them; Understanding the customer's requirements, leading to effective project initiation; Planning, implementing and controlling the project; Dealing with the unexpected; Communicating the right things to the right people at the right time; Closing the project. Read more
Getting things done in the organization, in support of senior management objectives, requires more than just technical skills. Communication and Influence for Executive Assistants helps you maximize your personal and professional potential by developing your “soft skills”. This includes self-awareness, assertiveness, emotional intelligence, personal openness, communicating with confidence; handling conflict, and making commitments to your personal development. Read more