How can you ensure that your people understand your organization's strategy and implement it effectively? How do you measure your strategy's success?
The workshops in this section provide you with the tools you need to implement your strategy through your people. Select a workshop, choose a convenient date and location and register today. An MCE client services representative will contact you with advice on the best options for travel and accommodation.
MCE also offers fully customized services for your organization. For an overview of the services and topics we provide, click here.
Senior Management Workshops
Your business needs to track and manage its performance, but how? You want to focus people on performance and reward them for it. How do you make that work? Read more
Companies need to make profits to survive. They also know they need to have happy customers to survive. Often, one thing comes at the expense of the other and there is a struggle in the company between those who are working on customer centricity and those who are managing for profits. There is a way to get both. Your company can achieve profitable customer centricity. The workshop helps senior managers in both finance and commercial functions reconcile the conflict between profits and customer centricity. The workshop also helps you decide how to implement customer centricity throughout the company – aligning people and using the right metrics to keep people focused on creating loyal, high-value customers that support the long-term financial health of the company. Read more
Mid-level Management Workshops
How is strategy generated in your organization and how can you contribute as a manager? Better strategic understanding and planning leads to better evaluation of future opportunities, smarter allocation of resources, and higher chances of creating long term value. The ability to plan for the future is often a prerequisite for being promoted to higher responsibility. Business Strategy for Managers equips rising managers with the tools and methodologies they need to understand how to develop and implement an effective strategic business plan that is aligned with the corporate strategy.
Company processes can either make life better for people – helping them implement the strategy, serve the customer, comply with financial and legal requirements – or they can be a huge obstacle to getting things done. How can you design and implement the best processes for your organization? Read more