How can you ensure that your people understand your organization's strategy and implement it effectively? How do you measure your strategy's success?
The workshops in this section provide you with the tools you need to implement your strategy through your people. Select a workshop, choose a convenient date and location and register today. An MCE client services representative will contact you with advice on the best options for travel and accommodation.
MCE also offers fully customized services for your organization. For an overview of the services and topics we provide, click here.
Senior Management Workshops
Companies need to make profits to survive. They also know they need to have happy customers to survive. Often, one thing comes at the expense of the other and there is a struggle in the company between those who are working on customer centricity and those who are managing for profits. There is a way to get both. Your company can achieve profitable customer centricity. The workshop helps senior managers in both finance and commercial functions reconcile the conflict between profits and customer centricity. The workshop also helps you decide how to implement customer centricity throughout the company – aligning people and using the right metrics to keep people focused on creating loyal, high-value customers that support the long-term financial health of the company. Read more
Your business needs to track and manage its performance, but how? You want to focus people on performance and reward them for it. How do you make that work? Read more
Mid-level Management Workshops
Company processes can either make life better for people – helping them implement the strategy, serve the customer, comply with financial and legal requirements – or they can be a huge obstacle to getting things done. How can you design and implement the best processes for your organization? Read more
How do you contribute value to your company, and how can you raise your profile as a manager? A key prerequisite is a solid understanding of strategy. Better strategic thinking leads to better evaluation of opportunities, smarter allocation of resources, and higher chances of creating value. Read more